Taxi Driver is responsible for the loss of riders’ items
Question: In late May, I have a bus AIDS at the airport in Honolulu Hilton Hawaiian Village. The driver stacked all baggage (there were six of us) in the trunk. On the way, my green bag with good clothing, gifts, etc. fell on the highway. The cabbie back, but did not find the bag. He called the police, but said the officer, it was probably stolen. I have rarely seen also disappointed by something.
After a series of calls for the whole of my stay in Honolulu, I was not able to any reimbursement. AIDS, “he said of the driver’s responsibility to reimburse me. I have not heard of the driver or the company since my return to Canada. I go to apply for a franchise with a high level of our insurance budget.
I have AIDS and M. Matsumoto, the manager responsible. I had the advantage of English as the language of visitors to communicate with these people to follow and the black ball, because it from one to another. What about visitors, who is not English? I hope someone catches in the future, as I have been in any of my own mistakes, not to be sent to such a persecution of the wild goose hunting.
Answer: There are some things happened, because for the first time we wrote early July. In the meantime, you should have received a response from the revision of cabbie’s Insurance Agent, said first pilots policy is not to your loss.
The driver of personnel policy of automobile insurance should focus on your request for Edwin Matsumoto, SIDA of Hawaii’s Chief Executive Officer. But he said the fact was discovered only after its own insurance agents explores the law, our request. So, your unhappiness and frustration that could contribute to the future visitors with similar problems.
The Department of Transportation, for AIDS, he is responsible for checking that your complaints. Matsumoto said his company is open to all complaints, but in your case, are not directly involved, because “it was clear that we (first), that its insurance coverage should take care of them. But after he refused his agent, which is the reason why I had my research officer (matter). ”
The Department of Transportation requires cab drivers have a general responsibility, but it applies only to property damage or injuries at the airport, no damage or loss of a passenger of the property, said Matsumoto.
However, he told his agent to find a provision on “common automobile transport” in the Insurance Act requires that the property under the care custody or be a driver in his own car mobile policy. After these remarks on the driver is transferred, it was agreed “for your claim.
All’s 300 AIDS or taxi drivers are independent contractors, along with most if not all other taxi drivers in the country. That is to say they are necessary for their own insurance, license bus, taxation, games, etc., before it can join the fleet. But his behavior is under the control of AIDS, said Matsumoto.
They also have a test card, test of English, rendezvous guidance and “follow my rules,” he said. “Some rules of the airport, and some, we treated as management partners. It must comply with these rules, and we respect these rules.
For the identification of drivers, AIDS has a database in which each driver “, and mugshots,” he said.
Regarding complaints in general: “If the complaints are legitimate, we send it to a committee (the driver) to evaluate,” said Matsumoto. Penalties depends on the seriousness of an injury, a suspension of a day of termination.
Matsumoto pointed out that many taxi drivers have both limousines and licensing. While taxis and certificates are issued by the city, prices and limousine drivers are regulated by the state Public Utilities Commission. A limousine driver is a file to a tariff-only regime and the PUC can have a free hourly rate.
“A bus has to be a light and a dome metres, it works,” said Matsumoto. “In this way, you will receive the regular bus fare, which is much cheaper.
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